Terms of Purchase

By placing an order, you agree to the terms outlined below. Orders are officially confirmed once full payment has been received.

Natural Variations: Henna stain depth and tone vary from person to person depending on skin type, body temperature, application method, processing time, and aftercare.
Customer Responsibility: Customers are responsible for following all provided application, storage, and aftercare instructions for optimal results.
Patch Test: We strongly recommend performing a patch test prior to full application, especially if you have sensitive skin or known allergies.

Hygiene Policy: Due to the nature of our products and strict hygiene standards, opened or used items cannot be returned, exchanged, or refunded.

24-Hour Reporting Window: Any missing, incorrect, damaged, or faulty items must be reported within 24 hours of delivery.
Photo Proof Required: Please contact customer support within this window and provide clear photos of the damaged or incorrect items along with your order number.